I've finally got the internet up and running today. Yesterday I spent a couple of hours playing with the router, filters and changing as many settings as I could think of to get the net up and running at our place. The decision to try this was spawned by an email from our provider saying that we had now been fully provisioned. I took this to mean that we now had a broadband service active on our line ... apparently that is not what the Australians mean by 'fully provisioned'. After a fruitless two hours or so, I read further down the email from the ISP and it says:
"The service will be activated by Internode for charging purposes no later than 7 days after the service has been provisioned"
Fair enough, I thought and left it at that. It wasn't until I was going to bed that I suddenly thought 'Did I put the right cable into the phone and the right one into the modem??' This thought was triggered by the discovery by Izzy that the phone no longer worked at about 8pm. I figured that maybe the filter I brought from home may be running on a different frequency so disconnected that and turned off the router. The phone then worked. So I was getting ready for bed and had this thought, so went back into the living room, and sure enough, I'd put the wrong cables into the modem, so at half midnight I now spent a further half hour trying to get it working again. Still no luck so I went to bed.
Thought I'd try again this morning and still nothing and made the decision that the filter must be the problem as that didn't seem to be letting any signal through at all for the phone, and therefore the same must be happening with the modem. I read through the troubleshooting guide and it said "Do not filter the signal to the modem". This was a surprise as we have to filter, or at least I believe it is recommended for us to do so in the UK, so I disconnected the phone, plugged directly into the modem and Bob's your Uncle ... we now have broadband!!
I will now probably spend a few hours updating the blog with the full story of our flight out here, and various things that have happened in the first couple of weeks here, as I'm in the house on my own today as Rhys has gone to Sydney and Izzy's parents are here on holiday, so they've gone out for the day, and Emma is on her final day in ICU (the last of 7 successive 12 hour shifts).
Will write more soon
Tootle pip
Rich
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